Satisfaction Survey

Your feedback is extremely important to us. Thank you for being our guest, we hope that you had a memorable outdoor experience. We strive to exceed our guests expectations in providing memorable outdoor experiences that are safe, clean and fun. Fill out the survey for a chance to win a free canoe or camping trip. Every 100th entry will automatically win. Thank you for your feedback!

Name
First Last
Date of Stay
MM slash DD slash YYYY
Select your Hocking Hills Adventure:
- River Trip (Canoeing, kayaking, tubing, etc.)
- Camping (Campground stay)
- Lodging (Cabin Stay)
Select all that apply.
Evaluate the following statements:

*If any of the statements are not applicable to your trip, feel free to skip the question.
I was able to reach via telephone a customer service specialist easily
The customer service specialist was friendly, knowledgeable and informative
My phone calls and emails were returned within 48 hours
I was greeted enthusiastically upon check-in
The process of checking into boarding the correct bus went smoothly
My driver was safe and obeyed all road signs
Campground roads were in good condition
The grounds were cleaned of trash and debri
Campground rules and regulations were fairly enforced
Restrooms were cleaned
Restrooms were stocked with toilet paper, soap, etc.
The equipment we used was in good condition
The staff gave me the assistance I needed to board our canoe, kayak, raft or tube safely
The staff helped me out of my canoe, kayak or raft when we arrived at the landing
Did anyone on our staff provide great customer service on your visit? (We like to reward our staff for good service)
Is there anything specific that can be improved upon in the future?
Any additional comments or suggestions
Would you recommend us to a friend?
Comments
This field is for validation purposes and should be left unchanged.

How was your stay?

Evaluate the following statements: