Here's a sample of the most commonly asked questions. Anything not listed can be answered by our friendly office staff by calling 1-740-385-8685 ext-4
- What is the cancellation policy?
We understand that sometimes unexpected circumstances come up and cancellations become necessary. It is our policy to grant refunds if notified 7 days prior to arrival date minus a $10 processing fee. If cancelled within 7 days of arrival date you will be offered the opportunity to reschedule. The chance to reschedule expires after one year. We still operate in rain unless there is lightning. If we cancel due to bad weather you will be offered to reschedule or a refund.
- Are there any waivers to fill out for canoeing?
Yes waivers must be filled out prior to arrival with a reservation. Waivers are available in the office for our walk-in customers.
- What should I wear canoeing?
It's best to dress in warm layers that you can and add or shed depending on the outside temperature. The riverbed can be very rocky, therefore flip flops are not recommended. It is adviseable to wear a sandel with a backstrap.
- When is the best time to canoe?
Just like a regular amusement park, Hocking Hills Adventures will be busiest during weekends and holidays. On these days business levels are typically lower in the morning, pick up during the afternoon and then die down as the afternoon progresses. It is possible that at times we can be sold out! It is always a good idea to make a reservation to ensure you get on the water as quick as possible. Typically there are less people are on the river on weekdays and Sundays.
- How many people can fit in a canoe?
You can fit two adults and two kids (10 and under) in a canoe or can also fit 3 adults in a canoe
- Are there any age requirements to canoe?
There are no minimum/maximum age requirements when rivers conditions are normal. One of the great advantages of canoeing is that anyone regardless of skill level can participate. With that said it is important to know your and your children's limitations and to not take a trip longer than you are comfortable. When water conditions are high unexperienced canoeist and children are allowed in rafts only.
- What is the weight capacity for a canoe?
A canoe can typically hold roughly 500 pounds. People heavier than 250 pounds are not advised to go on a kayak. The bow (front) of the canoe is usually the best seat for a larger person.
- What are the requirements for reservations?
River Trip reservations require a 100% prepayment. Reservation guarantees you boats on your chosen day and time. Reservations are always recommended especially on wee When does the season start and end?
Our season is from April 1st through the end of October 31st. We operate 7 days a week. Reservations are required during the months of April and October.
- Are reservations recommended?
Yes reservations are highly recommended. Reservations expedite the check-in process. Busy weekends are known to sell out. The easiest way to make a reservation is online or by calling our friendly staff at 740-385-8685 ext 4.
- Do you provide a shuttle service for personal boats?
We transport personal boats Monday-Thursday for a fee of 1/2 the regular price. For people bringing their own boats on the weekend (including Friday), they can pay $5 per boat and get a parking pass to park at our drop offs and drop their boats off there. The pass will allow them to use our landing. However they cannot block the shuttles, the entrance to the drop off, and the river bank where we put the boats in at. We do not transport personal tubes or rafts.
Due to increased insurance and safety regulations we are only allowed to transport a limited number of personal canoes and kayaks per day. We ask that you rent more canoes and kayaks than we are transporting. Please call to make a reservation.